When Calls the Heart · Season 11 · Episode 3

When Calls the Heart Season 11 Episode 3: Steps Forward

Aired Apr 21, 2024 42 min Hallmark Channel
Bill Avery does not accept the official version of the shooting. He returns to Capital City, walks the route from Lucas's office to the alley and back, and tells Nathan the timings do not work: someone else must have been driving the getaway car, and he suspects Montague hired both the shooter and the driver. Bill Avery does not accept the official version of the shooting. He returns to Capital City, walks the route from Lucas's office to the alley and back, and tells Nathan the timings do not work: someone else must have been driving the getaway car…

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In Capital City, Bill investigates the scene where Lucas was shot outside his office. He times how long it takes to get to the alley and back, testing Pike's confession story. Bill believes someone is lying. Back in Hope Valley, Lee reviews paperwork with Mike and Lucas at the saloon. Lee signs and assures them that he is just the new owner, as Mike will continue running the day-to-day operations. Lucas asks whether Lee is okay with him continuing to use his office there, and Lee agrees.

Quick Answer

When Calls the Heart Season 11 Episode 3, “Steps Forward,” aired April 21, 2024 on Hallmark Channel; directed by Mike Rohl and written by Allie Devereaux. Bill goes back to the scene in Capital City, times the walk to the alley and back, and concludes that someone else was driving the getaway car. Rosemary interviews Bernhardt Montague, who says he was in Union City at Governor Balfour's election event with over 100 witnesses and then hangs up. In Hope Valley, the women of the town turn a space Henry donates into a daycare centre so Faith can keep caring for Lily, Elizabeth takes Toby off maths tests rather than let him fail them, and Edwin brings Lucas the first bid for the resort — from Montague, which Lucas refuses. The episode ends with Lucas telling a saloon full of townsfolk that he is not going anywhere.

Quick Facts

Episode Information

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Episode
Season 11, Episode 3 of 12
Title
Steps Forward
Air Date
Apr 21, 2024
Runtime
42 min
Director
Mike Rohl
Writers
Allie Devereaux

Overview

Episode Summary

Bill Avery does not accept the official version of the shooting. He returns to Capital City, walks the route from Lucas's office to the alley and back, and tells Nathan the timings do not work: someone else must have been driving the getaway car, and he suspects Montague hired both the shooter and the driver. Nathan points out that Montague was already investigated, but Bill keeps working the problem, and by the end of the episode he is telling Nathan at the stables that Montague is hiding something. Rosemary decides to go at it from the other side and books an interview with Montague herself.

He takes the call, denies any pleasure at the news of the shooting, places himself in Union City at Governor Balfour's election event with more than 100 witnesses, and hangs up. Rosemary and Bill both note that a crowd that size is also cover: nobody would have noticed if he had slipped away early. In town, the women of Hope Valley open a daycare centre in a space Henry gives them for free, and Elizabeth quietly takes Toby off maths tests so that he can stop failing them, promising to learn fractions with him instead.

Lucas, meanwhile, refuses Montague's bid for the resort and then tells a packed saloon that he is staying in Hope Valley rather than returning to Capital City.

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Full Recap

When Calls the Heart Season 11 Episode 3 Recap

In Capital City, Bill investigates the scene where Lucas was shot outside his office. He times how long it takes to get to the alley and back, testing Pike's confession story. Bill believes someone is lying.

Back in Hope Valley, Lee reviews paperwork with Mike and Lucas at the saloon. Lee signs and assures them that he is just the new owner, as Mike will continue running the day-to-day operations. Lucas asks whether Lee is okay with him continuing to use his office there, and Lee agrees. He asks Lucas whether he has seen Elizabeth since he has been back, and offers to talk about it if Lucas ever wants to.

At the school during recess, Nathan drops off Allie's lunch to Elizabeth. Nathan thanks Elizabeth for the party and notes that it was a night of surprises, but he is happy that Lucas is back. Elizabeth tells him that things were just starting to feel normal again, and Nathan assures her that she means a “good” normal. Allie tells Nathan that her lunch is in her school bag. Nathan gives her the one he brought anyway and leaves.

At Minnie and Joseph's, Cooper is upset with Angela because she gave his best baseball to Scout, who chewed it to bits. Angela says Cooper used her favourite ribbon for a slingshot, and Minnie steps in. The two children refuse to eat together and leave. Joseph and Minnie agree that while Cooper and Angela have been fighting like cats and dogs lately, the two of them always work it out.

Nathan walks into his office and sees Bill at his desk. Bill explains how he went to Capital City and tested Pike's confession, but it does not add up, as someone else must have been driving the getaway car. Nathan assures Bill that Montague was investigated, but Bill thinks Montague could have hired Pike and a driver to do the dirty work.

At the schoolhouse, Elizabeth dismisses class but asks Toby to stay back to discuss his maths test. He tells her that he memorised the answers to the homework, but Elizabeth tells him that maths does not really work like that. She tells him she is there to help, and that he should focus on his reading instead. She assures him that he will get there with maths.

In town, Rosemary approaches Bill while he reads the paper. She asks him whether he found anything out while on his trip to Capital City. Bill maintains that he does not know anything, but Rosemary reveals she has an interview with Montague tomorrow. Bill reminds Rosemary that by doing this, she could tip Montague off, but she knows the case is closed and Montague is not under investigation. Bill says he wants to listen on the call, which Rosemary agrees to.

At the café while Mei and Mike have tea, their hands touch and Mike leans in to kiss her. Mei spills the sugar and they laugh. Mike reminds her that it is only a couple of days away from their five-month anniversary. They both want to celebrate in a special way, and Mike says he will come up with the perfect plan.

At the saloon, folks are lined up to meet with Governor Bouchard. One man in particular is worried that the resort is causing implications on the rest of the townsfolk and business owners. Lee gives him the number to a business that sells mulch that drives groundhogs away. He thanks Lee and asks whether Rosemary is still at The Valley Voice, as he thinks that speaking to the paper might help the Governor actually listen to the people of Hope Valley.

Later that night, Elizabeth and Rosemary have tea at Elizabeth's. Elizabeth asks why Rosemary did not tell her that Lucas was coming back. Of course Elizabeth is happy he is back, but it makes things more complicated now that he is here, and she just wants to go back to being friends. Rosemary thinks they were never just friends because Lucas always had eyes for her. Elizabeth wants to make sure Lucas is okay and that he is not hurting, but Rosemary believes he is having the time of his life. Rosemary says that if they are both mature, there is no reason being friends could not work out.

At The Valley Voice the next day, Rosemary types away as Lee enters. She tells Lee that Jade Campbell nearly talked her ear off yesterday about the implications of the resort. Rosemary is busy cleaning up his statement before sending it to the printer. Lee notes that Jade was upset at the saloon about the resort, and Rosemary tells him that many people are concerned about its implications. Lee wonders whether they need to publish naysayers, and Rosemary reminds him that as a journalist, the paper needs to reflect the opinions of everyone.

Bill and Nathan sit with Lucas and Edwin, and Bill asks about more security in Hope Valley, citing the recent attempt on his life. Bill tells Lucas that Pike's confession does not add up; Lucas agrees that it seems convenient and asks after new evidence. Edwin says Pike is incarcerated and they should all move on. Bill asks Lucas whether he can remember anything about the shooting, but the last thing he remembers is stepping out of his campaign office. The doctor told him he hit his head very hard after he was shot.

Nathan assures Lucas that they are here to protect him, but Lucas tells them more security is not needed and sends them off.

Outside, Edwin tells Nathan that once they get the resort underway, he and Lucas will head back to Capital City, as the Governor is needed there. At the café, Lily dances around as Minnie, Molly and Florence attempt to watch her. Rosemary enters with Elizabeth and overhears their conversation about Faith struggling to care for Lily. Molly and Florence volunteer to watch the children, and Elizabeth notes that they do have a space in town that they could use. Elizabeth eyes Henry sitting at the café, and they all approach him with Lily.

Outside of Faith's office, Minnie, Molly and Florence ask what she thinks of the new daycare centre behind them. They explain how they will all volunteer for shifts and that Henry gave them the space for free. They tell Faith they will all be there to help for as long as she needs.

Lucas walks through town and runs into Elizabeth. He tells her that his doctor has ordered physical therapy and she asks to join his walk. Lucas tells Elizabeth that he and Edwin had to talk Nathan and Bill down about adding more security. Elizabeth thinks he should listen if Nathan is worried too, but Lucas says that Pike is behind bars, and Nathan has agreed to let it go. Elizabeth is happy that Lucas's injuries are healing, and Lucas says everything is on the mend.

Elizabeth enters Nathan's office hoping to speak to him about Lucas, but she only sees Scout. Elizabeth pets Scout as a shirtless Nathan comes around the corner. Elizabeth apologises and so does Nathan before she leaves quickly with a smile on her face.

At Rosemary's office, Bill stands by and gives Rosemary pointers as she begins her call with Bernhardt Montague. He tells her he was surprised at her interview invitation, as he and Hope Valley are not on very good terms right now. She asks him whether he cares to comment about Governor Bouchard's recent plans for a resort in Hope Valley. Montague wishes Lucas well and says it is an interesting idea, which Rosemary presses, as she does not believe Lucas and he are on good terms. He asks what this is about, and she asks him about his response when he heard the news that Lucas was shot.

He says his response would not be fit for print; Rosemary asks whether it is fair to say he was pleased about it. He says not to put words in his mouth, and Rosemary asks where he was when he heard of the shooting. Montague tells her that he was in Union City at Governor Balfour's election event. He tells her that over 100 people saw him at that event and that she is grasping at straws; he hangs up the phone. Rosemary and Bill wonder whether Montague counted on there being so many people there, and whether anyone would have noticed if he had slipped away early.

At the schoolhouse, Elizabeth sees Toby crying. She asks him what is wrong, and he says he is trying to figure out what is wrong with him. She tells him there is nothing wrong with him. He thinks he is going to fail every maths test, but Elizabeth tells him fractions are not easy. He still wonders whether he will never understand, and she tells him they will spend time learning it together. For now, he will not take any tests.

Outside Elizabeth's house, Nathan tries to train Scout, but Scout sees Elizabeth and runs towards her. Nathan apologises for barging in on her, but she notes that now they are even. Nathan asks what she wanted to talk about earlier, and Elizabeth asks him about their concerns over Lucas's safety. Nathan tells her Lucas refused more security and it is his call.

At Lucas's office, Edwin speaks to Lucas about their first bid, which happens to be from Montague. Montague told Edwin he was inspired by a recent phone call with Rosemary Coulter, but Lucas flatly refuses Montague's bid. At the saloon, Mei approaches Mike at the bar. Mike says he is working on their special date, but she says she has got it, and asks whether he is free that afternoon.

At the schoolhouse, Toby shows Elizabeth the figure that he made for their town art piece. Lucas enters the schoolhouse and asks to speak with Elizabeth. Lucas tells her that he is hosting a press event at the resort site, and he is hoping that she and the students might come. Lucas knows it is a waste of instruction time, but Elizabeth agrees.

On Mei and Mike's date, she takes him to a picnic she set up at the site of the resort. As they go to kiss one another, Elizabeth, Lucas and all of the students arrive, followed shortly by Edwin, Lee, Rosemary and the press. Rosemary bickers with Randall about who gets the photo opportunity, but the story will run in both papers so they both get a shot. They take pictures of Elizabeth with Lucas as the children play behind them. Randall tells them that this land, the base of the mountain and the access road belong to Benson Hills.

Edwin says that getting these details sorted out for the resort is just a matter of negotiating with the mayor of Benson Hills.

Bill comes to speak with Nathan as he brushes horses at the stables. Bill tells him that Montague is hiding something and he does not believe his alibi. Bill says they both know that there is more to the story. As he leaves, he notes that Nathan is brushing Elizabeth's horse.

At the café, Faith asks Lily about her day with Florence at the daycare centre. Lily says that Jack's mum is Goldie's auntie, and Goldie's mum is Jack's auntie, but she herself does not have an auntie. Faith asks whether Lily would like to call her Auntie Faith, which Lily does.

At Minnie and Joseph's, they see Cooper and Angela fighting again. Joseph tells them that they need to talk things out because they are siblings. Joseph tells them that he has a brother named Jacob, and they never hear about him because they stopped talking years ago. He and Minnie do not want to see that happen to Cooper and Angela. The children promise Joseph they will try to get along.

At Rosemary's office, Bill enters and shows her the train schedule out of Union City the night of Lucas's shooting. Bill believes Montague could have jumped on the express train from the party, but Rosemary tells him that a photo in the paper was taken of Montague in Union City after the shooting occurred. Rosemary still does not think it adds up, as Pike's confession is clearly fabricated. Rosemary wonders who Montague is covering for, and she does not think they can ultimately rule Montague out yet.

At the Canfields', Angela and Cooper apologise to one another. Angela got Cooper a new baseball, and he got Angela new ribbons. Cooper tells Angela that he misses her since she is always out with Allie or Emily, and she notes that he is always with Toby. Cooper misses doing things just the two of them, and they make plans to hang out on Sunday after church.

Outside the saloon, Nathan reads The Benson Hills Beatle as Elizabeth approaches. Lucas called the both of them and other townsfolk there to discuss the resort. Nathan notes to Elizabeth that the Governor will be leaving town soon once the resort details are squared away. Elizabeth tells Nathan that they can get back to normal life then. Once inside, they hear Lucas tell the crowd that he is not going anywhere, as he needs to stay put in Hope Valley and sort out the resort.

At a Glance

Key Moments

  1. Bill tests Pike's confession at the scene in Capital City and concludes that someone else was driving the getaway car.
  2. Rosemary interviews Bernhardt Montague, who says he was in Union City at Governor Balfour's election event with over 100 witnesses, then hangs up.
  3. The women of Hope Valley turn the space Henry donated into a daycare centre and volunteer shifts so Faith can keep caring for Lily.
  4. Elizabeth tells Rosemary she wants to go back to being friends with Lucas, and Rosemary says Lucas always had eyes for her.
  5. Edwin brings Lucas the first resort bid and it is from Montague, which Lucas refuses.
  6. Elizabeth takes Toby off maths tests and promises to learn fractions with him instead.
  7. Mei's surprise picnic at the resort site becomes Lucas's press event, where Randall points out that the land belongs to Benson Hills.
  8. Lucas tells the townsfolk at the saloon that he is not going anywhere, contradicting the plan for him to return to Capital City.

Analysis

Character Development

Elizabeth Thornton

Elizabeth admits to Rosemary that Lucas being back complicates things, walks with Lucas while he does his ordered physical therapy, and takes Toby off maths tests rather than let him keep failing them.

Confirmed in the episode: Elizabeth tells Rosemary that Lucas being back makes things more complicated and that she just wants to go back to being friends with Lucas.

Interpretation: Elizabeth states the shape of what she wants and simultaneously names it as difficult. The episode does not resolve the difficulty; it records her stating it to the one person who disagrees with the premise.

Lucas Bouchard

Lucas refuses Montague's bid for the resort, declines extra security, and then tells a full saloon that he is staying in Hope Valley.

Confirmed in the episode: Lucas tells Nathan and Bill that more security is not needed and sends them off, and he tells the crowd at the saloon that he is not going anywhere.

Interpretation: Lucas makes two refusals in one episode — of protection and of an easy exit — and the second one contradicts what Edwin has told Nathan about returning to Capital City. The episode records the contradiction without explaining it.

Rosemary Coulter

Rosemary books and conducts an interview with Montague, presses him on his reaction to the shooting, and afterwards argues that he cannot yet be ruled out.

Confirmed in the episode: Rosemary reveals that she has an interview with Montague the next day, and after the call she wonders who Montague is covering for.

Interpretation: Rosemary moves from reporting the case to testing it. Montague's alibi is strong enough to satisfy the official file, and she is the one who says out loud that this does not settle anything.

Bill Avery

Bill re-walks the shooting scene, argues the confession does not fit the timings, sits in on Rosemary's call, and tells Nathan flatly that Montague is hiding something.

Confirmed in the episode: Bill says someone else must have been driving the getaway car, and he tells Nathan at the stables that Montague is hiding something and that he does not believe his alibi.

Interpretation: Bill has no authority to reopen the case and says so nowhere, but he keeps working it. The episode shows a retired Mountie acting on conviction rather than on evidence he can file.

Nathan Grant

Nathan defers to Lucas on security, tells Bill that Montague was already investigated, and ends the episode reading the rival paper while brushing Elizabeth's horse.

Confirmed in the episode: Nathan tells Bill that Montague was investigated, and he tells Elizabeth that Lucas refused more security and that it is his call.

Interpretation: Nathan's position in this episode is procedural: he accepts decisions he disagrees with rather than pressing them. The closing detail — which horse he is brushing — is left for the audience to weigh.

Faith Carter

Faith is given a daycare centre and a rota of volunteers so she is not raising Lily alone, and Lily asks to call her Auntie Faith.

Confirmed in the episode: Minnie, Molly and Florence tell Faith that they will all volunteer for shifts at the daycare centre, and Lily asks Faith whether she can call her Auntie Faith.

Interpretation: Faith's situation changes from private responsibility to shared arrangement in a single episode. The town solves the practical problem, and Lily names the relationship in the same week.

Lee Coulter

Lee completes the Saloon purchase as the new owner while Mike keeps running the day-to-day business, and he offers Lucas a private conversation about Elizabeth.

Confirmed in the episode: Lee signs the saloon paperwork as the new owner and tells Mike he will continue running the day-to-day operations.

Interpretation: Lee takes on ownership without taking over the work, which is the same division of labour he later proposes for the hotel. The episode presents it as deliberate rather than as distance.

Cast

Main Cast

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Cast

Guest Stars

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Kavan Smith
as Leland Coulter

Plays Lee Coulter. Signs the saloon paperwork as the new owner while Mike keeps running the business, and helps a townsman worried about the resort.

Chris McNally
as Lucas Bouchard

Plays Lucas Bouchard. Declines extra security, refuses Montague's bid for the resort, hosts a press event at the site, and tells the saloon he is not leaving Hope Valley.

Kevin McGarry
as Nathan Grant

Plays Nathan Grant. Brings Allie's lunch to the school, tells Bill that Montague was already investigated, and accepts Lucas's decision on security.

Andrea Brooks
as Faith Carter

Plays Faith Carter. Is given a daycare centre and a rota of volunteers so she is not raising Lily alone, and Lily asks to call her Auntie Faith.

Loretta Walsh
as Florence Blakeley

Plays Florence Blakeley. Helps watch Lily at the café and volunteers for shifts at the new daycare centre.

Amanda Wong
as Mei Sou

Plays Mei Sou. Nearly kisses Mike at the café, plans their five-month anniversary herself, and takes him to a picnic at the resort site.

Gracyn Shinyei
as Emily Montgomery

Plays Emily Montgomery. Referenced by Cooper when he tells Angela he misses her because she is always out with Allie or Emily.

Viv Leacock
as Joseph Canfield

Plays Joseph Canfield. Tells Cooper and Angela about his estranged brother Jacob and asks them to work their differences out.

Johannah Newmarch
as Molly Sullivan

Plays Molly Sullivan. Helps watch Lily at the café and volunteers for shifts at the new daycare centre.

Natasha Burnett
as Minnie Canfield

Plays Minnie Canfield. Steps in when Cooper and Angela argue, and volunteers for shifts at the daycare centre.

Analysis

When Calls the Heart Season 11 Episode 3 Ending Explained

Spoilers below

This section discusses the ending of "Steps Forward" in detail. Stop here if you haven't watched the episode.

“Steps Forward” closes outside and then inside the saloon. Nathan is reading The Benson Hills Beatle when Elizabeth arrives; Lucas has called both of them, and other townsfolk, to discuss the resort. Nathan tells Elizabeth that the Governor will be leaving town soon once the resort details are squared away, and Elizabeth says that they can get back to normal life then. Inside, Lucas tells the crowd that he is not going anywhere — that he needs to stay put in Hope Valley and sort the resort out. The episode ends on that reversal rather than on a cliffhanger.

What the ending does not settle is the shooting. Bill ends the episode with two pieces of work in progress: he has shown Rosemary the train schedule out of Union City for the night of the shooting and argued that Montague could have taken the express from the party, and Rosemary has countered with a newspaper photograph of Montague still in Union City after the shooting occurred. Neither of them can close that gap, and the recap records Rosemary saying explicitly that Pike's confession is fabricated and that she does not think Montague can be ruled out yet. Nothing in the episode confirms that Montague was involved, and no new evidence against him is produced.

Two further threads are deliberately left unresolved. Lucas still cannot account for the shooting beyond stepping out of his campaign office, and the doctor's note about hitting his head is the only explanation the episode offers for that gap. And the land question raised at the press event — Randall's statement that the base of the mountain and the access road belong to Benson Hills — is answered only by Edwin saying it is a matter of negotiating with the mayor. Whether that negotiation succeeds is not addressed.

FAQ

Frequently Asked Questions

What happens at the end of “Steps Forward”?

Lucas calls Nathan, Elizabeth and other townsfolk to the saloon to discuss the resort. Nathan tells Elizabeth the Governor will leave town once the resort details are settled. Inside, Lucas tells the crowd that he is not going anywhere and that he needs to stay in Hope Valley to sort the resort out.

Does Bernhardt Montague have an alibi in When Calls the Heart Season 11?

He tells Rosemary Coulter he was in Union City at Governor Balfour's election event when he heard about the shooting, and says over 100 people saw him there before hanging up. Bill and Rosemary note that a crowd that size is also cover: nobody would have noticed if he had slipped away early.

Why does Lucas Bouchard refuse Montague's bid for the resort?

Edwin brings Lucas the first bid for the resort and it is from Montague, who told Edwin he was inspired by a recent phone call with Rosemary Coulter. Lucas refuses it outright. The recap does not record Lucas giving a reason.

Who owns the land Lucas wants to build the resort on?

Randall Rockwell tells the group at the press event that the land — the base of the mountain and the access road — belongs to Benson Hills. Edwin says sorting out the details is a matter of negotiating with the mayor of Benson Hills.

What is the new daycare centre in Hope Valley?

A space Henry Gowen gives the town for free, so that Faith Carter is not raising Lily alone. Minnie, Molly and Florence set it up, volunteer for shifts between them, and tell Faith they will help for as long as she needs.

When did When Calls the Heart Season 11 Episode 3 air?

April 21, 2024 on Hallmark Channel. The episode is titled “Steps Forward,” was directed by Mike Rohl, and was written by Allie Devereaux.

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